PopislePrivacy Policy
中文版 ↓This policy explains how Strong Clean Inc., the operator of Popisle, handles information when you use our app and website. By using Popisle, you can browse products, create an account, purchase blind boxes, manage your box cabinet, request delivery, and contact customer service.
Information we collect
- Account and contact information: your user ID, name, phone number, email address, login credentials, and information you provide to customer service.
- Orders and fulfillment: products, purchases, points, cabinet items, shipping recipient, physical address, delivery and return records, and payment or transaction information. Payment providers may process card details; we do not need your full card number to manage an order.
- Content and activity: photos or videos you choose to upload, search history, product interactions, promotion participation, and messages or other content you submit.
- Device and technical information: device identifiers, push notification token, app version, IP address, and diagnostic or usage information needed to operate and secure the service.
- Permission-based information: camera and photo-library access only when you use features such as scanning, taking a picture, or choosing an image. You can change permissions in your device settings.
How we use information
We use information to provide and secure accounts; process purchases, points, promotions, shipping and after-sales requests; display your cabinet and order history; provide support and service notifications; prevent fraud and abuse; troubleshoot and improve the app; and meet legal obligations. We request permission before sending push notifications or using optional device features where required.
Sharing and service providers
We may share only the information needed with payment processors, shipping and logistics providers, hosting and security providers, push notification providers, and customer support or analytics providers that help us operate Popisle. They must protect the information and use it only for the relevant service. We may also disclose information when required by law or to protect users and the service. We do not sell personal information.
Tracking and your choices
If a feature would track your activity across other companies’ apps or websites, we will request the authorization required by your device before using that feature. You may deny or later change this choice in iOS Settings. You can also manage notification, camera, and photo permissions in your device settings.
Retention, security, and deletion
We retain information while needed to provide your account and transactions, resolve disputes, prevent abuse, or meet applicable legal record-keeping requirements. We use reasonable technical and organizational safeguards to protect it. You may request access, correction, or deletion of your account and personal information through My → Customer Service Center in the Popisle app. Some transaction records may need to be retained for legal or accounting reasons; we will explain any such limitation when responding to your request.
Children and changes
Popisle is not directed to children under the age permitted to use the service in their location. We may update this policy as our services or legal requirements change. Material changes will be communicated in the app or on this page before they take effect.
Contact
For privacy questions or requests, open the Popisle app and go to My → Customer Service Center, or open the Customer Service Center on the web. You can also use that channel to request deletion of your account or data.
隐私政策
本政策说明 Popisle 的运营方 Strong Clean Inc. 如何处理您使用 Popisle App 和网站时的信息。您可以使用 Popisle 浏览商品、注册账号、购买盲盒、管理盒柜、申请发货及联系客服。
我们收集的信息
- 账号与联系信息：用户 ID、姓名、手机号、电子邮箱、登录凭据及您向客服提供的信息。
- 订单与履约信息：商品、购买记录、积分、盒柜资产、收件人、收货地址、发货及售后记录，以及付款或交易信息。支付服务商可能处理银行卡信息；我们管理订单不需要您的完整卡号。
- 内容与使用记录：您主动上传的图片或视频、搜索历史、商品交互、活动参与记录及您提交的消息或其他内容。
- 设备与技术信息：设备标识、推送令牌、App 版本、IP 地址，以及为运行和保护服务所需的诊断或使用信息。
- 基于权限的信息：仅在您使用扫码、拍照或选择图片等功能时访问相机或相册；您可在设备设置中管理权限。
使用目的
我们使用上述信息提供并保护账号、处理购买与积分活动、发货和售后、展示盒柜及订单记录、提供客服和服务通知、防止欺诈与滥用、排查故障并改进服务，以及履行法律义务。使用推送或可选设备功能时，我们会按要求征求授权。
共享与服务提供商
为提供服务，我们可能仅向支付、物流、托管、安全、推送、客服或分析服务提供商共享必要信息，并要求其采取同等保护措施且仅用于相应服务。法律要求或保护用户与服务安全时，我们也可能披露必要信息。我们不出售个人信息。
跟踪与您的选择
如某项功能会跨其他公司的 App 或网站跟踪您的活动，我们将在使用前请求设备要求的授权。您可以拒绝，或在 iOS 设置中更改选择。通知、相机和相册权限也可在设备设置中管理。
保存、安全与删除
我们会在提供账号与交易服务、解决争议、防止滥用或遵守法定留存义务所需期间保存信息，并采取合理的技术和管理措施保护信息。您可以通过 Popisle App 的“我的 → 客服中心”申请访问、更正、删除账号或个人信息。部分交易记录可能依法需继续留存；如有此类限制，我们会在答复时说明。
未成年人、更新与联系
Popisle 不面向未达到所在地使用年龄要求的未成年人。我们可能因服务或法律要求更新本政策；重大变化会在生效前通过 App 或本页面告知。如有隐私问题或删除请求，请在 Popisle App 中进入“我的 → 客服中心”，或打开网页版客服中心联系。